Airline trust profile
easyJet U2
Independent · Hub: London Luton
At a glance
Key facts about this carrier
EasyJet (U2) is a major European low-cost carrier based in the UK, serving over 150 destinations from London Gatwick and Luton.
- Second-largest low-cost carrier in Europe, independent of any airline alliance.
- Operates primarily from London Gatwick (LGW) and Luton (LTN) with bases across Europe.
- Single-class cabin with optional extras for seating, baggage, and flexible fares.
- Direct booking only; not available through traditional GDS for multi-stop itineraries.
Why this tier
easyJet is Europe's second-largest low-cost carrier, carrying 93.4 million passengers in FY2025 across 1,000+ routes to 160 airports in 35 countries with a fleet of 356 aircraft. On-time performance improved from 67% to 72% between 2025 and 2026, and Which? named it the Best Budget Airline in its consumer survey.
Strengths
- 93.4 million passengers in FY2025 across 1,000+ routes and 160 airports in 35 countries
- Which? Best Budget Airline with improving customer satisfaction scores
- Fleet of 356 aircraft including growing A321neo fleet for higher-capacity routes
Watch-outs
- 67-72% on-time performance is below average even for European LCCs
- No alliance membership, interline ticketing, or baggage transfer with other airlines
- No long-haul capability - narrowbody-only fleet restricts coverage to Europe and near-Mediterranean
Best used for
- Short regional hops
- Budget economy
Consultant intelligence
Operational notes
Hub and Connections
Major bases at London Gatwick (LGW), London Luton (LTN), Milan Malpensa (MXP), Paris CDG, Berlin (BER), Geneva (GVA), Basel (BSL), Bristol (BRS), Edinburgh (EDI). Point-to-point European network. easyJet Worldwide connects self-connecting with long-haul carriers (Emirates, Norwegian, etc.) at LGW via Dohop platform, but these are separate tickets. No alliance. No traditional codeshares.
Baggage and Interline
No traditional interline baggage. Worldwide by easyJet connections require bag reclaim and recheck between flights. Each easyJet flight is a standalone booking. Standard fare includes only a small under-seat bag. Large cabin bags now require a fee or bundled fare. Checked bags must be purchased in advance for best price.
Terminal Notes
At LGW, operates from North Terminal (easyJet is the dominant carrier). At LTN, easyJet is the largest operator. At CDG, operates from Terminal 2D. At BER, operates from Terminal 1. No proprietary lounges, but lounge access can be purchased through third-party providers. Mobile boarding passes accepted at most airports.
Operational Notes
Fleet is A319, A320, A320neo, and A321neo. Second largest LCC in Europe after Ryanair. Available through GDS for travel agent bookings (unlike Ryanair). Allocated seating included in all fares (unlike Ryanair). EU261 rules apply. Flexi fares allow free changes. easyJet holidays packages flights with hotels. Swiss-based easyJet Switzerland subsidiary operates separately for regulatory purposes.
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