Six trips in, Aida stopped booking her own flights

Aida S. · 2024

The logistics

What another traveler can take from this trip

Set your cabin and seat preferences once; the specialist carries them forward to every future trip.
When Air Canada pilots threatened to strike before her Delhi (DEL) departure, one email moved her flight a day earlier.
Six AirTreks trips on file since 2017, including Patagonia and Kenya.

The interview

The conversation

You've booked with AirTreks since 2017. What finally made you stop doing it yourself?

Last year I took an Intrepid trip to Mexico. Being from California, I foolishly thought I could book my own flights and 'save money.' Well... I ended up booking my arrival to an airport that Intrepid didn't have transportation to.

What keeps you coming back?

I gave the specialist my preferences, like where I wanted to be seated and the fare type. The next time I used AirTreks, I didn't need to tell them again.

And when a flight changes on you mid-trip?

When flights were altered, I was notified asap with options on how to proceed and recommendations. It was very easy to contact the reps, either by phone or email.

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